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How Can I Adjust User Roles and Permissions in My Intergiro Account?
How Can I Adjust User Roles and Permissions in My Intergiro Account?

Learn how to customize user roles and permissions, including adding administrators and other users to your Intergiro account.

Intergiro Support avatar
Written by Intergiro Support
Updated over a month ago

Customizing User Permissions

As an administrator, you can customize roles and permissions for different users within your company:

  1. Navigate to the Users tab after logging into your Customer Portal.

  2. Select the Users list and click on the user you wish to edit.

  3. Click the Edit button, where you will see options to assign or modify permissions by checking or unchecking boxes as needed.


Existing Roles

Your Intergiro business account comes with a set of ready-made roles:

  1. Admin

  2. Account user

  3. Access to others' individual questionnaires

  4. Access initial application form

  5. Access individual questionnaire

  6. Access corporate questionnaire

  7. Cardholder

  8. Director

  9. Verification info provider


    You can check each role to view the set of permissions it allows.

Creating Custom Roles

While it is possible to create entirely new permission roles, we recommend first reviewing the existing roles to fully understand their functionalities. If a new role is necessary, proceed with its creation while ensuring it meets your specific needs.

Understanding User Roles

  • Admin vs. Account User: Admin users have comprehensive access and control over the account settings and user permissions. In contrast, Account Users possess only those permissions specifically assigned to them by an Admin.

  • Adding More Admins: Any existing Admin can grant admin roles to other users, enhancing flexibility in managing account responsibilities. There is no limit to the number of users who can hold Admin permissions.

Role Modifications and Additions

  • Changing a User’s Role: Only Admins have the privilege to alter another user's role.

  • Adding a Bookkeeper: To add your bookkeeper or another professional to your account, simply invite them as a new user and assign appropriate roles and permissions tailored to their responsibilities.

By effectively managing user roles and permissions, you can ensure that each member of your team has the access they need to perform their tasks efficiently while maintaining the security and integrity of your account information.

For further assistance, our support team is available via chat or email to address any specific queries or issues.

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