All Collections
Banking-as-a-Service (BaaS)
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BaaS at Intergiro allows businesses to seamlessly integrate banking functionalities like payments processing and account management into their own platforms, enhancing operational efficiency and customer experience. Articles in the collection are available to BaaS Users Only after log in to our Business Portal.
Does Intergiro participate in EU deposit protection schemes?
BaaS: Working with Intergiro Support
Learn how to best escalate your customer's issue to Intergiro's Customer Support team
1. Introduction to Intergiro 3d Support
1.1 Definitions
2. Customer Support System
3. Customer Inquiries
3.1 Complex & Non-Complex Inquiries
3.2 Complaints
4. Ticket Priorities
5.1 Business Hours & Off Hours
6. Response Guide
7. Card decline reasons
BaaS: Customers Cards & Transactions
Read to check how to support your customer with their card related queries
Can our customers have cards in other currencies except EUR?