Intergiro

BaaS -Customer Support Guide

Can our customers have cards in other currencies except EUR?

Does Intergiro participate in EU deposit protection schemes?

Discover the key requirements for Visa card designs to ensure functionality, security, and brand integrity.

What Are Visa's Card Design Guidelines?

Learn the essential design attributes for Visa virtual cards.

What are Visa's Virtual Card Design Attributes?

Intergiro Support

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BaaS at Intergiro allows businesses to seamlessly integrate banking functionalities like payments processing and account management into their own platforms, enhancing operational efficiency and customer experience. Articles in the collection are available to BaaS Users Only after log in to our Business Portal.

Banking-as-a-Service (BaaS)

BaaS: Implementation

Learn how to order physical cards with Intergiro's Manufacturer: design, approval, payment, and production timeline.

BaaS: How to Place an Order for Physical Cards

Understand the key requirements for obtaining a Visa co-brand license through Intergiro’s BaaS platform.

BaaS: How to Get Approved for a Visa Co-brand with Intergiro

CaaS - Cards as a Service

1. Introduction to Intergiro 3d Support

1.1 Definitions

2. Customer Support System

3. Customer Inquiries

3.1 Complex & Non-Complex Inquiries

3.2 Complaints

4. Ticket Priorities

5.1 Business Hours & Off Hours

6. Response Guide

7. Card decline reasons

Learn how to best escalate your customer's issue to Intergiro's Customer Support team

BaaS: Working with Intergiro Support

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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