To issue a refund as a merchant, follow these steps:
Log in to your Intergiro Business Portal.
Go to the Refunds tab.
Locate the transaction you wish to refund using the search or filter options.
Click on the three dots menu (⋮) next to the transaction.
Select Refund and follow the on-screen prompts to complete the process.
Need assistance?
If you encounter any issues or cannot process the refund, contact our merchant support team:
Use the chat available within your portal (click the button 'Talk to a Person 👤' on the chat widget)
Email us at: [email protected]