Merchants
How can I apply for an Intergiro Merchant Account?Apply for a Merchant Account by submitting a sales inquiry and providing the required documents for onboarding.
Prohibited and restricted industries/business models for a Merchant account
Where can I find the T&Cs for my Merchant Account?
Who can apply for a Merchant Account?
How can I find my Merchant Identification Number (MID)?Learn how to locate your Merchant ID in the back office of your merchant portal for easy account management.
What Do Transaction Statuses Mean in Merchant Monitor?Learn what each transaction status means in the Merchant Monitor
How Can I Issue a Refund as a Merchant?Learn how to issue a refund to your customers through the Intergiro Business Portal in just a few simple steps.
How to Download Your Reports?Follow these simple steps to download your authorization or settlement reports from your merchant account.
Why Do Some Refunds Fail?Learn why refunds can fail due to various issues, including card issuer rejections.
Payments and Statements
Understanding your merchant balance and payments
Settlement statement details
We made live transactions, but have not received a payment
Understanding the merchant balance