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Merchants
How do I apply for a Merchant Account?
Prohibited and restricted industries/business models for a Merchant account
Where can I find the T&Cs for my Merchant Account?
Who can apply for a Merchant Account?
How can I find my Merchant Identification Number (MID)?Learn how to locate your Merchant ID in the back office of your merchant portal for easy account management.
Understanding Transaction Status in Merchant MonitorLearn what each transaction status means in the Merchant Monitor
Merchants: How to issue a refund?
How to Download Your Reports?Follow these simple steps to download your authorization or settlement reports from your merchant account.
Why Do Some Refunds Fail?Learn why refunds can fail due to various issues, including card issuer rejections.
Reporting
Sales proceedings and transaction data reports
Settlement statementsDaily high level summary report of merchant sales