We retain your personal data throughout our business relationship and as required by law to maintain security and comply with regulations.
Data Retention Periods
Here's how long we retain different types of data:
Regulation Type | Retention Period |
Anti-money laundering and anti-terrorism | 5-10 years |
Payment services | 3 years |
Bookkeeping | 7 years |
Account termination records | Minimum 5 years |
Important Notes
If you terminate your payment services agreement, we must retain your data for at least 5 years.
If your application was not approved or was withdrawn, we still must keep your data for a minimum of 5 years as required by law.
When data retention is no longer necessary or legally required, we will either delete or anonymize your information securely.
Extended Retention
We may retain your data for longer periods if:
It's required by our disaster recovery backup systems
We need to assess or defend legal claims
We need to protect against fraud