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Why is My Card Balance Different from My Account Balance?

Your card's available balance may differ from your account balance due to card spending limits.

Intergiro Support avatar
Written by Intergiro Support
Updated over a week ago

Understanding the Difference

There are two important balances to understand:

Account Balance: This shows the total amount of money you have in your account.

Card Available Balance: This shows how much you can currently spend using your card, which is determined by your card limits.

Example

If your account balance is €1,000, but your card has a daily spending limit of €500, your card's available balance will show €500 - even though you have more money in your account.

This limit system helps protect your funds and manage spending effectively.

Related Information

You can view both balances in your Customer Portal:

  • Account balance appears in your main account overview

  • Card available balance is shown in the card section

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