Card Transactions and Troubleshooting
Declined Card TransactionLearn why your card transactions may be declined and find out how to resolve soft declines and other common issues with your payments.
Why is my Card Payment Still Pending?Learn why card payments appear as pending and how long it typically takes for transactions to be fully processed and settled.
How Do I Unblock My Card After Incorrect PIN Entries?Learn how to quickly restore access to your card if it's been blocked due to wrong PIN attempts.
What Should I Do If I Don't Recognize a Card Transaction?Learn how to report and resolve unrecognized card transactions, secure your account, and request assistance from our support team.
How to Use the Card With and Without the Mobile App?Learn why the Intergiro mobile app is essential for online payments over €30 and how to use your card with and without the app.
How Do Cards Access Funds From My Account?Learn how Intergiro cards access funds from your SEPA account for transactions and payments.
How Do I Reset My Card PIN?Learn how to easily reset your forgotten card PIN through our secure PIN management system.
Why is My Card Balance Different from My Account Balance?Your card's available balance may differ from your account balance due to card spending limits.