All Collections
Cards & Transactions
How can I replace my prepaid cards?
What’s the difference between pre-paid cards and debit cards?
Can I choose which card to order: prepaid or debit?
How can authorize my online card payments (3DS)?
How can I change my debit card PIN ? Can I change my debit card PIN in the ATM?
What are the associated costs for debit cards?
How can I identify my debit cards?
How many debit cards can I have?
What are Intergiro cards?
What are virtual cards?
How can I get an Intergiro card?
How do I activate my card?
Will I get a card with my Intergiro business account?
How many cards can we order?
Where can cards be ordered to?
Where can cards be used?
Can I issue cards to our customers?
How do I order a new card?
When will I receive my card?
What currencies does my card support?
How can I order an Intergiro card for a user?
Is Intergiro a secured card?
In which countries can I use my cards/Where can I use the card?
Can I use virtual cards with Apple/Google Pay?
How can I renew a card when it expires?
How can I check my card details (PIN/CVC/expiry date)?
Can I label/name my cards?
How do I unblock or change my PIN?
Can I choose which accounts fund specific cards?
How do I delete a card?
Will I be charged for making non-Euro transactions?
What billing address should I use for card payments?
Can I link my personal card to my Intergiro account?
Can I make changes to an existing card?
How do I cancel the shipment of my new card?
How do I cancel a pre-authorization hold?
Why haven't I received my card yet?
Declined Card Transaction
Why is my card payment still pending?
I have exceeded all my PIN/CVC tries
I don't recognize a card transaction/withdrawal
Can I use Intergiro cards without the mobile app?
How do I transfer money from a wallet to Intergiro cards?
I've forgotten my card's PIN code, what do I do?
The amount on the card is different from the amount that I have on my account, why?