Cards & Transactions
What’s the difference between pre-paid cards and debit cards?
What are the associated costs for debit cards?
How can I identify my debit cards?
How many debit cards can I have?
How Do Intergiro Cards Facilitate Company Expense Management?Explore how Intergiro cards streamline expense management for businesses, offering both physical and virtual card options.
What Are Virtual Cards and How Do They Work?Explore the benefits and uses of virtual cards for online payments.
How Do I Order an Intergiro Card for My Business?Learn how to order Intergiro cards for your employees and ensure all requirements are met.
How Do I Activate My Intergiro Card?Activate your Intergiro card quickly through our Customer Portal or mobile app.
Can I Issue Cards to Our Customers?Learn how to leverage Intergiro's Banking as a Service (BaaS) to issue cards to your customers.
What Currencies Can I Use with My Intergiro Card?Understand how currency conversions work with your Intergiro card and future multi-currency options.
How can I renew a card when it expires?
How to Manage and Secure My Intergiro Card?Essential tips for controlling, securing, and recovering your Intergiro card.
How Can You Safeguard Your Intergiro Card?Essential tips to ensure the security of your Intergiro card and prevent unauthorized use.
How Does 3D Secure (3DS) Enhance Online Payment Security at Intergiro?Learn how Intergiro utilizes 3D Secure to protect your e-commerce payments.
How Can I Access My Card Details?(PIN/CVC/expiry date)?Quickly and securely view your card's PIN, CVC, and expiry date via the Customer Portal.
When Can I Expect to Receive My Card?Understand the delivery process for your virtual and physical cards, including typical timelines and follow-up actions if your card is delayed.
Card Usage
Card Usage and Geographical Information
How Do I Use My Intergiro Card Securely, and Where Is It Accepted?Learn about the security features and geographical restrictions of your Intergiro card.
Where Can Intergiro Cards Not Be Used?Understand the geographic restrictions on the use of Intergiro cards due to compliance and regulatory standards.
Declined Card TransactionLearn why your card transactions may be declined and find out how to resolve soft declines and other common issues with your payments.
Why is my card payment still pending?
I have exceeded all my PIN/CVC tries
I don't recognize a card transaction/withdrawal
Can I use Intergiro cards without the mobile app?
How do I transfer money from a wallet to Intergiro cards?
I've forgotten my card's PIN code, what do I do?
The amount on the card is different from the amount that I have on my account, why?