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What should I do if I notice suspicious activity or suspect fraud on my Intergiro account?

Learn how to respond quickly if you see suspicious account activity or believe you may be a victim of fraud, phishing, or a scam.

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Written by Intergiro Support
Updated yesterday

If you notice suspicious activity on your Intergiro account or believe you may have been a victim of fraud or a scam, take the following steps immediately:

  • Secure Your Account

    • Change your Intergiro account password as soon as possible.

    • Make sure you choose a new, strong password that you have not used before.

  • Contact Intergiro Support

    • Reach out to our Customer Support team right away:

    • Log in to your account and start a chat

    • Or email [email protected] from your registered email address

  • Report the Incident

    • Describe the suspicious activity or suspected fraud in detail.

    • If you have received suspicious emails, texts, or calls, forward or describe them to the support team.

  • If you believe you have been defrauded or have lost funds, contact your bank immediately to discuss a possible recall or chargeback.

  • Consider reporting the incident to your local police or financial crime authorities, especially if you have suffered a loss.



Tips for Preventing Fraud

  • Never share your password or login codes with anyone.

  • Be cautious about clicking on links in emails or messages claiming to be from Intergiro.

  • Regularly monitor your account for unfamiliar transactions.

We take security very seriously. All reports are reviewed urgently by our FinCrime team and handled with strict confidentiality. You will receive an acknowledgement once your report is received, but you may not get further updates due to the sensitive nature of financial crime investigations.

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