Transfers & Payments
How long do transfers take?
What are Cut-Off Times?Understand the importance of SEPA and SWIFT cut-off times for timely international and local financial transactions.
How can I download my transfer confirmation or MT103?
Where can I find my account details or IBAN?
How do I send a bank transfer?
Where can I transfer money?
What are the steps to send money to other Intergiro accounts?
What are the limits on outbound transfers?
What name will the beneficiary see when I transfer money to them?
Can I schedule recurring payments?
Are there any limits to what I can transfer into the account?
Unsupported transfers
How can I deposit funds to my Intergiro business account?
Where accounts have multiple users, can I see who made a transaction?
How do I know that the payment has been received by the beneficiary?
How Can I Download a Bank Statement from My Intergiro Account?Retrieve your bank statements anytime through the Intergiro Customer Portal with these easy steps.
Can I set a daily transaction limit?
How do I see which transactions haven’t been completed?
How Can I Cancel or Recall a Transfer / Payment?Explore options for recalling funds from an initiated transfer, including process limitations and considerations.
How to add, edit or delete a beneficiary?
What are the different statuses for an outgoing transfer?
Why is my transaction pending?
What does SEPA mean?
Do you offer SEPA Instant transfers?
What is the difference between a SWIFT transfer and a SEPA transfer?
How do I send a SWIFT transfer?
Can I make international payments using my Intergiro business account?
Can I pay or make payments to countries outside the EEA?
Which Countries Are Restricted by Intergiro?Learn about the countries where Intergiro does not facilitate financial transactions due to compliance policies.
Can I have proof of payment after creating a transfer?
Why can't I execute non-euro transfers?
How does SEPA Direct Debit work?
Which Purpose Code Should I Choose for My Outgoing SWIFT Payment to the UAE?Understand the necessity of selecting the correct purpose code for SWIFT payments to the UAE to ensure regulatory compliance.
What are Intergiro Support Opening Hours?Learn about the operating hours, holiday closures, and contact methods for Intergiro Support
The recipient has not received the money
Why has my transfer been declined/failed?
What should I do if my funds don't arrive in my account?
Why was my transfer refunded?
Why is my transfer pending?
I can't find a specific transaction, what can I do?
I'm expecting an incoming payment, but I don't see it in my bank account. What happened?
I can't see my account balance, what can I do?
What to do if you don't recognize a transaction?
What if I notice suspicious activity or think I have been a victim of fraud or a scam?
My outgoing transfer was returned to me, why?
My Intergiro IBAN is not recognized by another bank, what's wrong?
Currency transfers - My beneficiary received a different amount than I sent to him