Kindly note that, as we treat the security of our customers very seriously, you may be automatically logged out of your Customer Portal or the Application if you leave it idle for a longer period of time in order to avoid leaving access to your sensitive data unattended.

For regulatory reasons, Intergiro can only allow users to be inactive for a maximum of 5 minutes. For more information, please check Article 4(3)(d) of the Commission Delegated Regulation (EU) 2018/389, which states that Payment Service Providers (PSPs) must apply strong customer authentication in accordance with Article 97(1) of Directive (EU) 2015/2366, specifically that “the maximum time without activity by the payer after being authenticated for accessing its payment account online shall not exceed 5 minutes.”